Food and Beverage Sequence of Service
Critical Steps :
- Acknowledge the cutomer quickly
- Greet the customer in a friendly natural way
- Use the customer's name if you know it
- Be aware of the cutomers particular need
Procedure :
- Greeting to the guest
- Escort to the table
- Show the menu
- Fire the bill
- Give a drink
- Wait food ready
- Give food to the guest
- Wait the guest for eat
- Take a dirty plate and water goblet
- Put in steward machine
- Dusting the table
- Set up the table
- Say Goodbye to the guest
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